1. Introduction
This Privacy Policy describes how Multus Bot ("we", "our", or "us") collects, uses, and shares your personal information
when you use our Discord bot and web services (the "Service").
We are committed to protecting your privacy and being transparent about our data practices.
This policy explains what information we collect, why we collect it, and how you can manage your data.
2. Information We Collect
Discord Account Information
- Discord User ID (unique identifier)
- Username and discriminator
- Avatar URL
- Server membership information
Message Data
- Message content for moderation context
- Message timestamps and IDs
- Channel and server context
- Reaction data and interactions
Usage and Activity Data
- Warning and moderation history
- Command usage statistics
- Login times and session data
- Web panel interactions
Server Information
- Server ID and name
- Channel configuration
- Role and permission settings
- Bot configuration preferences
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Operation: To provide moderation, management, and administrative features
- User Experience: To personalize your experience and maintain user preferences
- Moderation: To enforce server rules and maintain community safety
- Analytics: To understand usage patterns and improve service quality
- Communication: To send important updates and respond to support requests
- Security: To detect and prevent abuse, spam, and security threats
4. Data Retention
Retention Periods
- User Account Data: Retained while you use the service and for 30 days after last activity
- Moderation Logs: Kept for 1 year for accountability and appeals
- Message Context: Archived messages retained for 90 days
- Analytics Data: Aggregated data retained indefinitely for service improvement
- Session Data: Cleared after 24 hours of inactivity
Data may be retained longer if required by law or for legitimate business purposes such as security investigations.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Discord Platform: As required for bot functionality through Discord's API
- Server Administrators: Moderation data may be visible to server moderators and administrators
- Legal Requirements: When required by law, court order, or government regulation
- Service Providers: With trusted third-party services that help us operate (hosting, analytics)
- Safety and Security: To protect the rights, property, or safety of our users or others
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encrypted data transmission using HTTPS/TLS
- Secure database storage with access controls
- Regular security updates and monitoring
- Limited access to personal data on a need-to-know basis
- Secure authentication through Discord OAuth2
While we strive to protect your information, no method of transmission over the internet is 100% secure.
We cannot guarantee absolute security but continuously work to improve our security measures.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request information about what personal data we have about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to retention requirements)
- Portability: Request a copy of your data in a machine-readable format
- Objection: Object to processing of your data for certain purposes
- Restriction: Request restriction of processing under certain circumstances
To exercise these rights, please contact us through our contact form.
8. Cookies and Tracking
Our web service uses the following types of cookies and tracking technologies:
- Essential Cookies: Required for authentication and session management
- Functional Cookies: To remember your preferences and settings
- Analytics Cookies: To understand how you use our service (anonymized)
You can control cookies through your browser settings, but disabling essential cookies may affect service functionality.
9. Children's Privacy
Our Service is intended for users who are at least 13 years old, in compliance with Discord's Terms of Service.
We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13,
we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top of this policy
- Providing notice through our service or other communication methods
Your continued use of the Service after the effective date of the revised Privacy Policy
constitutes acceptance of the revised policy.